Competencies to Include

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The following is the list of competencies and areas of knowledge that need to be included in wikIT.

Contents

Apply Occupational Health and Safety Procedures

Competency Teacher Suggestions
Diagrams and advice
Statistics
  • design, awareness and training
  • hazards
Procedure template
Policy document for duty of care which includes:
who, what, where and why of OHS at SFC (Saint Francis College)
Risk analysis template
Define the difference
Define the term
  • emergency procedures
  • emergency situations
  • evacuation plan
Include evacuation plan for SFC
Provide Hyperlinks

Care for computer hardware

Competency Teacher Suggestions

How to unpack and set up a standard computer system (video?)

  • reloading of software
  • software types and function
  • warranty, replacement and upgrade.

How to install software using a wizard (podcast?)

How to upgrade internal components of a computer system

  • diagnostic testing
  • diagnostic tools and software
  • hardware problems
  • legal requirements
  • manufacturer requirements
  • problem-solving
  • media types

Glossary of FAQ and advice

  • business requirements

Template for a log of computer hardware and software purchased

  • cleaning materials and techniques
  • maintenance and storage of hardware, peripherals and
media
  • maintenance requirements
  • maintenance schedules

Schedule and log template for computer maintenance

  • system protection devices

Virus protection/ passwords/firewalls file restrictions

Use computer operating system

Competency Teacher Suggestions
  • peripherals
  • input and output device
  • main external connectors
  • main features of a motherboard
  • operating system software
  • purpose of an operating system
  • control panel software
  • features of operating system utilities and third party utilities
  • command language/line
  • command structure and syntax
  • compatibility of operating systems

Glossary

  • directory structure
  • folder hierarchy
  • path relationships

Diagram

  • benefits and limitations of single-user, multi-user and network
  • computer operating system
  • graphical user interface (GUI)

Explain

  • install drivers
  • install, upgrade and uninstall application software
  • interoperability between operating systems
  • locate and install software
  • optimise operating system
  • generic and customised vendor drivers
  • configure operating system
  • functionality checks
  • create users
  • set passwords
  • apply user changes
  • customise graphical user interface

guides and documentation

Other Competencies

This is only the first section, other sections that will be added are:

  • Communicate in the workplace
  • Provide advice to clients
  • Work effectively in an IT environment
  • Operate computer hardware